1. Booking Confirmation:
All bookings and reservations made through our website are subject to
availability and confirmation. Upon receiving your booking request, we will
check the availability of the requested tour package and send you a
confirmation email with the details of your booking.
2. Payment Terms:
To secure your reservation, a deposit or full payment may be required at
the time of booking. The payment amount and deadline will be
communicated to you during the booking process. Failure to make the
required payment within the specified timeframe may result in the
cancellation of your reservation.
3. Cancellation and Modification Policy:
If you wish to cancel or modify your reservation, please notify us in writing
as soon as possible. Cancellation or modification fees may apply,
depending on the proximity to the departure date and the specific tour
package booked. The applicable fees will be communicated to you at the
time of cancellation or modification.
4. Refunds:
Refunds for cancellations will be processed according to our refund policy.
Please note that certain non-refundable charges may apply, such as
administrative fees, third-party service fees, or penalties imposed by
hotels, airlines, or other suppliers. Refunds, if applicable, will be issued
using the original payment method.
5. Changes to Itineraries:
While we strive to adhere to the agreed-upon itinerary, we reserve the right
to make changes due to unforeseen circumstances, including but not
limited to weather conditions, natural disasters, political situations, or
safety concerns. In such cases, we will make reasonable efforts to provide
suitable alternatives or make necessary adjustments to the itinerary.
6. Traveler Information:
It is your responsibility to provide accurate and complete information for
all travelers in your booking, including names, dates of birth, passport
details, and any other required information. Any errors or omissions in the
provided information may result in additional charges or issues with travel
arrangements, for which we shall not be held liable.
7. Travel Insurance:
We highly recommend that you obtain comprehensive travel insurance to
protect yourself against unforeseen circumstances, such as trip
cancellations, medical emergencies, baggage loss, or travel disruptions. It
is your responsibility to ensure that the insurance coverage meets your
needs and provides adequate protection.
8. Force Majeure:
We shall not be held liable for any delays, changes, or cancellations
caused by force majeure events, including but not limited to acts of God,
war, terrorism, strikes, natural disasters, or any other event beyond our
control. In such cases, we will make reasonable efforts to assist and
provide alternative arrangements, but we shall not be held responsible for
any resulting losses or expenses.